Delivery and Returns Information

Same Day Delivery

Sure can! For Hastings, Havelock North and Flaxmere Order by 2pm, and Napier, Clive, Te Awanga and Taradale order by 12pm.

Rural Deliveries

Need at least 24 hours notice (ideally 48 hours).

Who does your deliveries?

We deliver a lot of the flowers ourselves around the area, but where we are unable we use a dedicated flower courier who takes care of them.

What Days do you Deliver?

Monday to Friday, and Saturday by prior arrangement (pre-orders for Saturday close at 2pm Friday).

Returns

Problem with your delivery?

If you would like confirmation of the delivery being made, please contact us to request this.

Not Happy?

Firstly, we are so sorry. We want everybody to be happy with our products and service, but if that isn’t the case for you, please contact us as soon as you can, and if possible, attach an image of any damage or examples of the problem. We pride ourselves on resolving issues promptly.